top of page

Privacy Policy

Effective Date: May 1, 2026

1. Introduction

Welcome to Bold Beginnings, LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website.

As a licensed behavioral health provider, we are also committed to maintaining the confidentiality of your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth (if provided through referral forms)

b. Health-Related Information

If you submit a referral or service inquiry, we may collect:

  • Mental health concerns

  • Service needs

  • Insurance or funding information

  • Other relevant clinical details

Note: Any health information submitted through secure, HIPAA-compliant forms is handled in accordance with applicable privacy laws.

c. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our site

3. How We Use Your Information

We use your information to:

  • Respond to referrals and service inquiries

  • Schedule assessments and services

  • Coordinate care and connect you to appropriate resources

  • Improve our website and services

  • Communicate important updates

We do not sell or rent your personal information.

4. Referral Forms & Communication

When you submit a referral through our website:

  • Information is transmitted through secure, encrypted platforms (e.g., HIPAA-compliant forms when applicable)

  • Our team will follow up within stated response timeframes

  • Submitted information is used solely for service coordination and care purposes

5. HIPAA & Protected Health Information (PHI)

If you become a client of Bold Beginnings, LLC, your health information will be protected under our Notice of Privacy Practices, which is provided separately during the intake process.

This website Privacy Policy does not replace our HIPAA Notice but complements it.

6. Information Sharing & Disclosure

We may share information only when:

  • Required for treatment, payment, or healthcare operations

  • Required by law (e.g., court order, mandated reporting)

  • Necessary to prevent serious harm to you or others

  • You provide written authorization

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure data storage systems

  • Encrypted form submissions (when applicable)

  • Limited access to authorized personnel only

However, no method of transmission over the internet is 100% secure.

8. Third-Party Services

Our website may use third-party platforms (e.g., website hosting, form builders, analytics tools). These providers may collect limited data in accordance with their own privacy policies.

We recommend reviewing their policies when interacting with embedded tools or forms.

9. Cookies & Tracking Technologies

We may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve site performance

You may disable cookies through your browser settings.

10. Your Rights & Choices

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent for communications (where applicable)

For clients, additional rights apply under HIPAA.

11. Children’s Privacy

Our website is not intended for children under 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Bold Beginnings, LLC
Phone: (540) 295-2737

Fax: (540) 301-0357
admin@boldbeginnings.org
www.boldbeginnings.org

bottom of page